Shipping Policy

Shipping Policy

Thank you for choosing 96 Coffee for your coffee needs. We want to ensure that your order arrives safely and in a timely manner. Please review the following information regarding our shipping policy:

1. Order Processing Time: We strive to process and ship orders within 24 hours of receiving them, excluding weekends and holidays. If you place your order on a weekend or holiday, it will be processed on the next business day.

2. Shipping Methods: We offer various shipping methods to cater to your needs. The available options will be presented to you during the checkout process. Please select the shipping method that best suits your preferences and delivery timeframe.

3. Shipping Costs: Shipping costs are calculated based on the weight of your order, the destination, and the selected shipping method. The exact shipping cost will be displayed during the checkout process before you complete your purchase. We occasionally offer free shipping promotions, so keep an eye out for any applicable offers.

4. Estimated Delivery Time: Delivery times may vary depending on your location and the selected shipping method. Estimated delivery times are provided during the checkout process. Please note that these are approximate and do not account for unforeseen circumstances, such as weather conditions or customs delays.

5. International Shipping: We offer international shipping to select countries. However, please be aware that international shipping may incur additional fees, including customs duties, taxes, and import charges. These fees are the responsibility of the customer. We recommend checking your country's import regulations and calculating any potential fees before placing an order.

6. Tracking Your Order: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. To track your order, visit our Order Tracking page and enter your tracking number in the provided field.

7. Shipment Delays or Issues: While we strive to provide accurate estimated delivery times, unforeseen circumstances may occasionally cause delays in shipping. If you experience any issues or delays with your shipment, please don't hesitate to contact our customer support team. We will work diligently to resolve the situation and keep you informed about the status of your order.

8. Shipping Restrictions: Please note that we are unable to ship to certain locations due to legal restrictions or logistical limitations. If your shipping address falls into one of these restricted areas, you will be notified during the checkout process, and we apologize for any inconvenience caused.

9. Address Accuracy: To ensure successful delivery, please provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete addresses. If you notice an error in your shipping information after placing an order, please contact us immediately to make the necessary corrections.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We appreciate your business and look forward to providing you with a smooth and enjoyable shopping experience at 96 Coffee.