Online store regulations

These Terms and Conditions define the rules for using the online store 1996coffee.com , operated by 96 COFFEE COMPANY - BARBARA VU THIEN, with its registered office at [registered office address], entered into the [register of entrepreneurs], NIP 5482753283, REGON 526007710, VAT ID: PL5482753283, e-mail address: hello@1996coffee.com , phone number: 735605885

1. General provisions

1.1. The Regulations are addressed to both consumers and entrepreneurs using the online store.

1.2. The Seller is the administrator of personal data processed in the online store in connection with the implementation of the provisions of these Regulations.

2. Definitions

  • Working day – one day from Monday to Friday, excluding public holidays.

  • Registration form – a form available in the online store enabling the creation of an Account.

  • Order Form – a form enabling the placement of an Order.

  • Account – the customer’s account in the store, containing data provided by the Customer and the history of placed Orders.

  • Customer – a natural person, legal person or organizational unit using the online store.

  • Seller – 96 COFFEE COMPANY - BARBARA VU THIEN, operating an online store at 1996coffee.com .

  • Sales Agreement – ​​a Product sales agreement concluded between the Customer and the Seller via the online store.

  • Order – a declaration of will of the Customer aimed at concluding a Sales Agreement.

3. Contact with the Seller

  • Postal address: Bielska 206, 43-400 Cieszyn

  • Email address: hello@1996coffee.com

  • Phone number: 735605885

4. Technical requirements

To use the online store you need:

  • A device with Internet access.

  • A web browser that supports cookies.

5. General information

5.1. The Seller shall not be liable to the fullest extent permitted by law for any disruptions, including interruptions in the functioning of the online store caused by force majeure, unauthorized actions of third parties or incompatibility of the online store with the Customer's technical infrastructure.

5.2. Browsing the store's assortment does not require registration. The Customer may place orders for Products in the store's assortment after registering in accordance with the provisions of § 6 of the Regulations.

6. Rules for placing an Order

To place an Order you must:

  • Log in to the store.

  • Select the Product that is the subject of the Order.

  • Select delivery and payment method.

  • Confirm your order.

7. Offered delivery and payment methods

7.1. The customer can use the following delivery methods:

  • Courier delivery.

  • Personal collection at: Bielska 206, 43-400 Cieszyn

7.2. The Customer may use the following payment methods:

  • Transfer to the Seller's account.

  • Electronic payments.

  • Payment by card.

8. Execution of the sales contract

8.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form.

8.2. After placing the Order, the Seller immediately confirms its receipt and accepts the Order for execution.

9. Right of withdrawal

9.1. The Customer has the right to withdraw from the Sales Agreement within 14 days without giving any reason.

9.2. The deadline for withdrawal from the Agreement begins on the date of delivery of the Product to the Customer.

10. Complaints and warranty

10.1. The Sales Agreement covers new Products.

10.2. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on warranty in the Civil Code.

11. Personal data in the online store

11.1. The administrator of the personal data of Customers collected via the online store is the Seller.